Edelman Berland Research Findings: Veterans as Strategic Assets Initiative
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The objectives of the Veterans as Strategic Assets (VSA) Initiative is to gain an understanding practices around teaching and hiring veterans, in order to position veterans as a strategic asset for the Illinois Joining Forces (IJF) and the Student Veterans of America (SVA). Edelman Berland conducted a global, 10-minute online survey from January 9 to May 7, 2014. The findings are based on 1,628 responses including 1,469 veterans, n=89 employees, and n=70 community partners including those in higher education/community college/workplace training non-profits.
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Edelman Berland Research Findings: Veterans as Strategic Assets Initiative
- 1. Veterans as a Strategic Assets Initiative Detailed Research Findings May 2014
- 2. 2 Objectives and Methodology The objectives of the Veterans as a Strategic Assets Initiative is to gain an understanding practices around teaching and hiring veterans, in order to position veterans as a strategic asset for the Illinois Joining Forces (IJF) and the Student Veterans of America (SVA). More specifically it is to explore the following: General attitudes, behaviors and perceptions surrounding the workplace; The analysis into employers’ attitudes, behaviors and perceptions surrounding veterans in the workplace; The analysis into those who work in higher education/community college/workplace training non-profits and attitudes, behaviors and perceptions higher education/community college/workplace training non-profits surrounding veterans; The analysis into veterans seeking jobs, to understand current challenges, opportunities and key features that resonate with this target audience. Identify attributes, skills and experiences that effectively position Veterans as strategic assets rather than corporate social responsibility program among employers and those in higher education/community college/workplace training non-profits. Edelman Berland conducted a global, 10-minute online survey from January 9 to May 7, 2014. The findings are based on 1,628 responses including 1,469 veterans, n=89 employees, and n=70 community partners including those in higher education/community college/workplace training non-profits.
- 4. 4 84% of employers say their organization actively seeks out and recruits veterans 99% of community partners say their organization helps veterans find employment Q12. Does your organization [IF EMPLOYERS: actively seek out and recruit veterans] [IF COMMUNITY PARTNERS: help veterans find employment]? (n=89)(n=70)
- 5. 5 H O W E V E R D E S P I T E A C T I V E S E A R C H E S F R O M E M P L O Y E R S A N D C O M M U N I T Y P A R T N E R S …
- 6. 6Q18. What is your employment status? (n=1,469) Q19. Which of the following best describes your current unemployment status? (n=1,008) 4% 7% 13% 15% 20% 42% I am unemployed by choice I have given up searching for employment opportunities on a regular basis I am currently searching for employment opportunities, and being selective about the process I am currently searching for employment opportunities, but I am not finding many opportunities out there that are right for me I am currently searching for employment opportunities, but I am not finding many opportunities that match my skill-set I am currently searching for employment opportunities, but have had no success 69% of Veterans are currently unemployed Of those unemployed, 90% are currently searching Veterans
- 7. 7Q32. Below are some issues and feeling veterans may face while searching for employment. Based on your personal experiences, how strongly do you agree with each of the following statements? [STRONGLY / SOMEWHAT AGREE] (n=1,469) 13% 16% 23% 28% 36% 52% 64% 67% I get special treatment because I am a veteran I find that I have to defend myself against psychological or emotional trauma accusations When speaking to potential employers, I do not get the respect I deserve I feel that being a veteran makes it more difficult to find employment I find it difficult to talk about my professional experience in the military with professionals outside the military The positions available to me do not match my level of experience and ability Military experience doesn’t seem to count as professional experience outside the military Employers don’t understand how military skills can be applied to their workplace Veterans need most help with getting employers to understand how their military skills count in the workplace Veterans Agree that… Veterans
- 8. 8 46% 55% 71% 68% 70% 56% 74% 88% 90% 87% 79% 17% 42% 72% 72% 74% 74% 77% 86% 93% 93% 95% Has experience working abroad Possesses a worldly perspective Has experience leading a team through challenging situations Can speak well in front of people Possesses strong proven leadership skills Possesses strong computer-technology skills Possesses the ability to perform technical processes / procedures Has experience working with a team through challenging situations Is an ethical person Works in an organized manner Is an effective communicator Q29. Thinking about your overall ability, which of the following skills do you believe you possess? (n=1,469) Being an effective communicator is the ‘must have’ skill that Veterans need help with Skills Important to Have vs. Skills Veterans Possess MustHaveStrivetoHave Goodto Have Q2. How important do you believe the following skills are for a person to possess in order to be successful in the workplace? [EXTREMELY / VERY] (n=1,469) Skills Veterans PossessImportant to Possess Veterans The biggest skill gaps Veterans say they have is in “effective communication” and “having strong computer-tech skills” - 6% - 16% - 3% Percent difference (+/-) - 18% - 3% - 4% - 1% +13% +2% - 4% +29% Veterans have an abundance of skills that aren’t ‘critical to have’
- 9. 9 Q2. How important do you believe the following skills are for a person to possess in order to be successful in the workplace? [EXTREMELY / VERY] (n=89 EMPLOYERS)(n=70 COMMUNITY PARTNERS) Community Partners are significantly more likely to say these are important. Employers are the least likely to say that strong computer-technology skills is important. MustHaveStrivetoHave Goodto Have 10% 39% 59% 79% 66% 86% 71% 93% 96% 94% 97% 4% 30% 57% 66% 69% 64% 69% 79% 97% 93% 94% Has experience working abroad Possesses a worldly perspective Has experience leading a team through challenging situations Can speak well in front of people Possesses strong proven leadership skills Possesses strong computer-technology skills Possesses the ability to perform technical processes / procedures Has experience working with a team through challenging situations Is an ethical person Works in an organized manner Is an effective communicator Community PartnersEmployers 1% 3% 1% Percent difference (+/-) 22% 2% 3% 2% 9% 14% 13% 6% Skills Important to Have Employers and Community Partners agree on the important skillsets, but differ on computer-tech skills
- 10. 10 Q3. – Q7. Which of the following best represents your views? (n=1,628) In the workplace, it is more important to… 45% 30% 20% 7% Have experience Have a fresh perspective 55% 70% 80% 93% 46% 45% In the workplace, one is most effective in a given field if he or she… Comes in with leadership experience in an unrelated field Has trained experience in that field In the workplace, it is more important to have professionals with… Extensive training and experience in a given field A diverse set of experiences and skills Successful colleagues put the advancement of… Individual interests the team or group The team or group over their individual interests In the workplace, [Veterans: I prefer to work with] [Employers/Community Partners: employers are looking for] people who… People who have the same experiences and similar perspectives Have unique experiences and broad perspectives Can get the job done. An individual’s personal experiences and perspectives are irrelevant in the workplace 9% Having experience – particularly trained and diverse experience – is most important in the workplace
- 11. 11 All agree that private experience is most important, followed by military experience Q8. Within your organization, how important are the following experiences for a potential candidate to possess? ? [EXTREMELY / VERY] (n=89 EMPLOYERS)(n=70 COMMUNITY PARTNERS) Q28. How important do you believe the following experiences are for a potential candidate to possess? [EXTREMELY / VERY] (n=1,469 VETERANS) 10% 17% 16% 34% 42% 27% 29% 39% 43% 41% 19% 26% 46% 61% 63% Non-profit experience Volunteer (non-paid) experience Public sector / government experience Military experience Private sector experience Community Partners Employers How important are the following experiences for a potential candidate to possess? 11 Veterans
- 12. 12 When searching for a job, all say being trainable is the most important for an individual to possess Q1. Which of the following personal characteristics are the most important for an individual to possess when searching for employment? (n=1,628) 3% 7% 7% 8% 13% 14% 15% 17% 18% 27% 29% 41% 43% 46% 47% 49% 49% 51% Empathetic Competitive Calm Thoughtful Collaborative Innovative Responsive Resilient Well-trained Energetic Sound judgment Experienced Adaptive Confidence Competent Organized Team-oriented Trainable Organized (50%) vs. Employers (36%) vs. Community (46%) Confidence (47%) vs. Employers (33%) vs. Community (37%) Experienced (43%) vs. Employers (26%) vs. Community (23%) Veterans are significantly more likely to say the following is important: Energetic (42%) vs. Veterans (27%) vs. Community (14%) Collaborative (30%) vs. Veterans (11%) vs. Community (34%) Employers are significantly more likely to say the following is important: Collaborative (34%) vs. Veterans (11%) vs. Employers (30%) Responsive (26%) vs. Veterans (15%) vs. Employers (15%) Resilient (24%) vs. Veterans (17%) vs. Employers (11%) Community Partners are significantly more likely to say the following is important: Which of the following are most important to possess when searching for employment? MustHaveGoodtoHave Veterans are the least likely to say that being collaborative is important – an area of opportunity that employers and community partners are looking for
- 13. 13Q9. How likely are you to consider hiring someone that served in the military? [VERY] Q10. Why do you say that you would be [VERY/SOMEWHAT] to consider hiring someone that served in the military? (n=89) 84% of employers are very likely to consider hiring someone that has served in the military Being a Veteran myself, I understand the hardships Veterans are faced with during their time in the service and when they transition back to their civilian life. The adjustments, sacrifices, and determination that are needed in the service establishes a great foundation for excellent leader's within the work force. “ ” Because my belief is they are disciplined, trainable, and have a good outlook.“ ” Military candidates offer significant value in terms of their safety training, their strong ability to follow procedures, their leadership training and ability to work well under pressure in challenging situations. “ ” It all comes down to meeting the basic qualifications. If they have military experience and meet the qualifications then they would be very likely to get hired. “ ”
- 14. 14 Q16. Below is a list of statements about veterans in the workforce. Please select how much you agree or disagree with each statement. [STRONGLY/SOMEWHAT](n=89)(n=70) 6% 10% 23% 47% 44% 66% 84% 83% 67% 90% 97% 3% 11% 22% 29% 33% 67% 71% 76% 78% 81% 96% Veterans who apply for a position are immediately discarded As much as I would like to hire veterans, they don’t have the skills I am looking for Veterans should not be given special treatment from employers Veterans who apply for a position receive special consideration compared to other candidates It is important as an employer to ensure that we have employees that have some sort of public service experience Veterans have certain skills and experience that simply can’t be taught, and as an employer I am always actively looking for people that have a background in military Veterans have the applicable skills and/or experience needed to join non-military jobs in the public sector Veterans have the applicable skills and/or experience needed to join the private sector Veterans who apply for a position (in general) should be assessed through the same processes as any other applicant Veterans have the applicable skills and/or experience needed to join the workforce Veterans are valuable members of American society 9% 1% 11% Percent difference (+/-) 7% 13% 1% 11% 18% 1% 3% 1% Community PartnersEmployers Employers and Community Partners Agree that… Employers and Community Partners differ slightly on special considerations and processes for Veterans
- 15. 15Q15. Thinking about your overall experience in [IF EMPLOYERS INSERT: recruiting veterans] [IF COMMUNITY PARTNERS INSERT: helping veterans find employment], how satisfied or dissatisfied are you with veterans’ ability to do the following? [COMPLETELY/VERY SATISFIED](n=89)(n=70) 39% 46% 40% 37% 54% 60% 51% 63% 63% 69% 67% 29% 46% 47% 57% 60% 65% 69% 71% 73% 74% 78% Have experience working abroad Possess a worldly perspective Possess strong computer-technology skills Speak well in front of people Possess the ability to perform technical processes / procedures Experience leading a team through challenging situations Effective communicators Possess strong proven leadership skills Works in an organized manner Experience working with a team through challenging situations Act ethically Satisfaction with Veterans’ ability to do the following… AreasofStrengthAreasofOpportunity 5% 11% 10% - Percent difference (+/-) 8% 18% 5% 6% 20% 7% 10% Community PartnersEmployers Employers are more satisfied with Veterans’ abilities than Community Partners – with biggest gaps on communication skills
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